Shipping, Refund & Cancellation Policy
- Shipping Timelines and Policy : Shipment will be delivered within the due time as chosen but this can not be guaranteed due to many unforeseen circumstances like traffic jams/ sudden rains or COVID-19 lockdowns. However we will try to best fulfill our promise of scheduled time delivery if chosen. We will notify the customer in case of delay of more than 4 hours in delivery. Same day delivery is not available as of now and we will notify once we start that.
- In case of unavailability of a box, flower, or the colour of a flower, we will notify you and offer a replacement. Please note, we will not offer a refund for such unavailability.
- If, in the event of unavailability of a box, you choose a box of a higher category, the difference would have to be borne by you.
- Please be informed that we do not offer a refund on cancellations of orders. In such circumstances, we issue credit notes, which are to be used within 3 months from the date of initial placement of order.
- In case of bad weather conditions—heavy rain, area flooding, etc.,—we will make the delivery when possible. In such a case refund will not be initiated.
- If, due to the ongoing pandemic, an area is sealed and/or the building disagrees to accept any parcels, a refund will not be initiated. We will offer a re-delivery at an additional cost depending on the day and time of delivery.
- In case of non-availability due to lockdown, a refund won’t be processed and the amount paid will be kept as credit.
- Please be aware that at Huvina Sante we are taking all necessary precautions to steer clear of coronavirus; however, in the event of an unknowing, unfortunate spread, Huvina Sante will be not responsible.
Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Huvina Sante accessible at www.huvinasante.com.
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.
Intellectual Property Rights
Other than the content you own, under these Terms, Huvina Sante and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
Restrictions
You are specifically restricted from all of the following:
- publishing any Website material in any other media;
- selling, sublicensing and/or otherwise commercializing any Website material;
- publicly performing and/or showing any Website material;
- using this Website in any way that is or may be damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
- using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and Huvina Sante may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, “Your Content†shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Huvina Sante a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. Huvina Sante reserves the right to remove any of Your Content from this Website at any time without notice.
Your Privacy
Please read Privacy Policy.
No warranties
This Website is provided “as is,†with all faults, and Huvina Sante express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall Huvina Sante, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Huvina Sante, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent Huvina Sante from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
Huvina Sante is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Assignment
The Huvina Sante is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms constitute the entire agreement between Huvina Sante and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of in, and you submit to the non-exclusive jurisdiction of the state and federal courts located in in for the resolution of any disputes.
Subscriptions
- Each of our subscription packs has multiple flower assortments. Every week you will receive a different assortment of flowers.
- In a month you will receive 4 different bunch of flowers.
- Flowers are chosen subject to availability.
- Flowers are delivered every Sunday between 10 am to 5 pm.
- Our subscription packs are delivered free.
- Our subscription packs are available on limited pin codes. Please verify your pincode for subscribing.
- Incase you are not available for a delivery, please inform us a day before. Orders once punched will be considered delivered.
- Our flowers are delivered with a sachet of flower food and a literature to handle flowers.
- We do not accept cancellation / refund on our subscription packs.
- We do not accept transfer of Subscription.
- Incase you do not find your delivery as per your expectations, please raise a complaint within an hour of delivery. Once the complaint is verified, we will replace the flowers within 24 hrs.